October 2005

Welcome to The Sensor -- the newsletter of the Enterprise for Innovative Geospatial Solutions (EIGS) bringing you the latest developments from Mississippi’s emerging geospatial industry cluster. Please feel free to share this with friends and colleagues. To subscribe, visit www.eigs.olemiss.edu

For further information, or to submit story ideas, please contact Lisa Stone - lstone@olemiss.edu 

Mississippi’s Geospatial Cluster: “Open for Business”

Welcome to a special edition of The Sensor. August 29, 2005, changed the lives, both personally and professionally, of almost every EIGS member, partner and reader of this newsletter. While most of Mississippi’s geospatial community was affected by the devastation of Hurricane Katrina, they are also among the ones that are playing such a distinct role in the recovery and rebuilding efforts. Mississippi’s geospatial community hit the ground running responding with the manpower, expertise and resources necessary to begin addressing critical problems and providing immediate assistance to emergency responders.

Mississippi’s geospatial community includes universities, private businesses, state government, research organizations, workforce development programs, and economic development agencies. The articles in this newsletter are intended to let the state, nation and world know that Mississippi’s geospatial cluster not only persevered through this disaster, but are playing a key role in the rebuilding of the devastated region.

EIGS stands by its mission of supporting and growing Mississippi’s geospatial industry cluster. While our mission has not changed, Hurricane Katrina has affected how we achieve this mission. Many of our members are in survival mode and EIGS will provide support and services to help them get through this challenging period.

The stories in this newsletter not only illustrate how geospatial technology can be such a vital component to disaster preparedness and emergency response, but also serve as a testament to the strength of Mississippi’s geospatial community. Mississippi has built the infrastructure, capacity, and expertise to effectively address any geospatial needs and stepped up to the plate when it most mattered.

Check out the new EIGS hurricane site,
packed with news and resources especially for EIGS member companies.

IMAGES OF THE MONTH

Images of the Biloxi, MS coast before (above) and after (below) Hurricane Katriana. Images taken April 12 and August 31, 2005 by DigitalGlobe. Find more Katrina imagery in DigitalGlobe's Hurricane Katrina Media Gallery.

Image of the storm surge at Long Beach, MS after Katrina passed through, taken August 31, 2005 by DigitalGlobe.

SEEN AND HEARD

"I don't think you've seen anything like this. We're talking nuclear devastation."

- Governor Haley Barbour,
on the day after the storm in Biloxi, Mississippi.

      
Photo submitted by Tom Strange of EIGS member company Radiance Technologies.

UPCOMING EVENTS

EIGS Exchange, originally scheduled for August 30, will be rescheduled due to Hurricane Katrina. To be notified of the new date and other details please email Johnna Van at johnna@pfidc.com.

The Mississippi Gulf Coast 2005 Geospatial Conference, originally scheduled for October 19-21 in Biloxi, has been cancelled due to the hurricane.

November 8-9, 2005
Sixth Annual Conference on High Technology Jackson, MS
Includes discussions on rebuilding Mississippi's economy in the wake of Hurricane Katrina

LEGISLATIVE CORNER

Mississippi Lawmakers were called to Jackson last week to begin their 5th legislative session this year. The Legislature has been discussing ways to alleviate the enormous impact of Hurricane Katrina. Governor Haley Barbour opened the session with an impassioned speech urging lawmakers to change the direction for the region ravaged by the storm. Heated debate is expected to continue as lawmakers wrestle with a number of sensitive issues such as the rebuilding of the Mississippi Gulf Coast casinos. According to one lawmaker, not even the gaming industry can agree about exactly where Mississippi Gulf Coast casinos damaged by Hurricane Katrina should be allowed to rebuild.

RESOURCE SPOTLIGHT

Tech Fix by
Mississippi Technology Alliance:

Businesses along the Gulf Coast and throughout much of Mississippi were severely affected by the storm. Restoring our state's economy will be a costly and lengthy process. With this in mind, the Mississippi Technology Alliance is organizing a network of technical support providers to help storm-stricken small companies access the technology resources they need in order to get their business up and running again as quickly and affordably as possible.

Find more resources at the
EIGS Hurricane Site
 

EIGS Companies Respond

NVision Solutions, Inc.

On September 9, 2005, the NVision, Inc. staff who had evacuated for Hurricane Katrina, returned to the Coast and Hancock County and began spinning up a new temporary Emergency Operation Center (EOC) at the Stennis Airport.

NVision received a call to come help out with GIS. NVision staff and executives relocated all computer and office equipment to the new EOC and immediately began creating maps. NVision also helped host and coordinate geospatial volunteers from around the nation through URISA's GISCorp and Mississippi State University.

Since September 9th NVision has printed over 18,600 maps with over 500 unique products created. EOC map products include search and rescue map books, debris cleanup zone maps, relief station, medical, and shelter locations, local utility maps, before and after image comparisons, and maps of the EOC complex itself. With a staff of four to six volunteers, NVision has been able to maintain a turnaround average of about 1 hour.

Because of the 11 computers, 5 printers, and two plotters NVision secured for the EOC the GIS division also became an ad-hoc print shop to create signs and sign posters. This role was further defined when the only copier in the EOC broke down. That same day, EIGS Assistant Director Chris Harvey came to the rescue with a copier. This assistance allowed distribution of vital Red Cross and FEMA forms to continue as well as to keep up with internal EOC paperwork.

NVision staff has also been providing general IT support to help keep the EOC administrative computers and network running when asked.

Many of the county and city engineering offices lost computers to the storm. NVision worked with local engineering firms and public works officials to salvage utility data from wet CDs and recovered harddrives. This work helped fix over five hundred water leaks in Bay St. Louis alone and helped engineers prepare the electrical wiring in Bucaneer State Park for FEMA's temporary housing program.

NVision has volunteered in the Hancock EOC 12 hours a day or longer, 7 days a week. NVision now has a contract with FEMA to provide similar mapping services in the Harrison County EOC at the Palace Casino.

NVision has begun to pool data and map products to build a coastwide geodatabase to further facilitate emergency mapping as well as recovery in the years to come.

3001, Inc.

Despite having to evacuate its own offices in New Orleans and Slidell, LA, Theodore, AL, and Stennis Space Center, MS, 3001 launched its 3001 LandAir aircraft out of Peachtree, GA to fly damage assessment areas related to Hurricane Katrina. The area flown was approximately 11,800 square miles. 3001 captured imagery at 1-foot resolution using our Leica ADS40 digital camera. After completing flights each day, the imagery was delivered to our Gainesville, FL office for processing, and we delivered the next day to USACE and FEMA representatives in Washington, DC. The same will be performed for jurisdictions affected by Hurricane Rita.

3001 is offering its high-resolution digital aerial photography and LiDAR terrain acquisition services to local governments in the Gulf area engaged in emergency response efforts. Additionally, Gulf-based oil production facilities might consider 3001’s rapid deployment capabilities of their fixed-wing mounted sensors to capture the hundreds of square miles of oil refinery and pipeline infrastructure that is so critical to the supply of oil products to the United States from Venezuela and beyond.

3001 possesses various federal agency contract vehicles that can be used to procure aerial data acquisition and processing, such as with the US Army Corps of Engineers St. Louis and Mobile Districts. 3001 is also poised and ready to fly military bases for our Navy and other clients in the south who have been impacted by Katrina. The primary contact for services in Florida is Jeremy Conner; he can be reached at 352.379.3001. The primary contact for services in Alabama is Tim Summey; he can be reached at 251.454.6166. Louisiana and Mississippi services are being handled by Jay Arnold at 337.313.4023.

WorldWinds

WorldWinds' detailed computer model of Hurricane Katrina's storm surge shows a 25-30 foot wall of water, pushed by 140-mph winds, slamming into the Mississippi Gulf Coast. The storm surge depiction below, run on the WorldWinds supercomputer, is generated from a state-of-the-art finite element numerical prediction model called ADCIRC (ADvanced Multi-Dimensional CIRCulation Model). ADCIRC was developed by Dr. Joannes Westerink of the University of Notre Dame, and Dr. Rick Luettich of the University of North Carolina, for the Army Corps of Engineers - New Orleans District to model hurricane storm surge and flooding dynamics.

ADCIRC works by creating a finite element grid, or a virtual landscape, including detailed data on oceans basins, lakes, and river bathymetry (depths), land elevations, and levee heights. It then uses complex fluid dynamic equations to mimic how a wind-driven storm surge forms and moves across open water, then rises up and changes shape as it hits land.

Over the past three years, WorldWinds has provided technical support and computer resources to NASA, the Louisiana Department of Natural Resources, and the URS Corporation to model hurricane storm surge flooding in southeastern Louisiana and the Mississippi Gulf Coast. WorldWinds expects to continue this important work in the coming year.

Diamond Data Systems

New Orleans - September 22, 2005 – Diamond Data Systems, Inc. (DDS) announced today that despite the business interruption caused by Hurricane Katrina, its 70+ employees will continue to receive full paychecks and are not expected to experience any staff reductions as a result of the storm. Additionally, after helping clients establish new computing infrastructures, it is expected that most of DDS’ employees will be back to normal work schedules by October and the corporate office in New Orleans has reopened. While other businesses are considering closing down, relocating their business to a new city, or are still struggling to resurrect their systems, DDS remains firmly dedicated to its employees and the region.

In its fourth employee conference call since the hurricane, DDS CEO Joey Auer was
pleased to announce that "We are happy to report that all of our employees are safe and
accounted for and are proud of everyone's efforts during this difficult time." He explained his reasoning behind this additional expense as “a demonstration of our commitment to our employees and to our home town.” Auer continues, “As a small business whose revenue was almost completely stalled for many weeks after the storm, this promise is costly to make. We wanted to make sure that our employees and our clients know that we are financially strong, we are open for business, and we will do our part to make sure the Gulf Region doesn't lose its economy or talented citizens.”

Because of this unquestioned commitment to its people, DDS employees like Dale Theriot from the DDS’ Stennis Space Center office had this to say following the conference call, “I lost everything in the storm except a few clothes that were in my car. It would be very easy for me to go someplace with a lot of secure job opportunities and places to stay. I am staying because I really enjoy working for my client, my project is exciting, and I love working for my DDS manager and DDS, especially after what I've witnessed during this crisis.” Another employee, Chad Zerangue, who works in central Louisiana, also comments, “DDS is doing a great job in a time in history that has never existed before. This time calls for leadership, not management. You guys get it and I applaud you for that recognition.”

Many of DDS's employees have evacuated themselves and their families to other parts of
Louisiana, and also to cities in Texas, Georgia, and Florida. This has opened new doors
and new opportunities for the information technology consulting firm. “We are now
operating not as a local or regional company, but as a company with a nation-wide
presence. We literally have new opportunities that reach the four corners of the U.S. and
plan to use this opportunity to aggressively grow our business,” says DDS Executive
Vice President Rick Gremillion. “The remoteness of our employees has forced us to find
new ways to create opportunities. All we have to do now is deliver, and because failure
is not an option, that's the easy part!”

Even before the hurricane hit, DDS employees made themselves available to their clients
to help with the disaster planning and the subsequent recovery effort. In order to help
their clients and assist the evacuation shelters with their IT infrastructure, some worked
multiple 18-hour days covering over 2000 miles throughout the state and slept on cots in
shelters, others worked with evacuees and relief efforts, and still others helped
government agencies bring their environments back to operating status. After ensuring
that their families were safe, many of these employees worked despite knowing that their
homes were either destroyed or badly damaged because of their commitment to their
clients.

Digital Quest, Inc.

Digital Quest, Inc., with offices in Ridgeland and at Stennis Space Center, found itself responding in both locations to help with rescue and recovery efforts in the aftermath of Hurricane Katrina. Working at the Jackson Emergency Operations Center, Digital Quest:

• Created a web-based data base that was used to document over 9,500 missing persons and calls for service in the first 7 days of the storm.

• Created several “sample” maps and gave them to the US Coast Guard to show what could be accomplished with the data being logged. This included a map showing the locations of pharmacies on the coast that could be sources for potential crime sites as well as search and rescue maps.

• Helped organize volunteers to enter the paper-based missing person form into the new missing person’s database.

• Produced a 45-page training manual for the custom-created “Missing Persons” database.

• Gathered documentation about the occupants in the Red Cross shelters in the Jackson area.

• Combined the missing persons list with the shelter occupants lists to match the people looking for people in the shelters. Seven were matched before it was turned over to the Red Cross.

• Recruited technicians from Nextel to assist the MS Commander of the US Coast Guard how to integrate a laptop and a satellite phone so they could communicate with the teams on the coast via satellite phone email.

• Created a “map book” of the missing person/calls for the services database that shows the calls for service, by county, by region and for the entire state.

Austin Smith of Digital Quest on the GIS Bus at the Jackson EOC.

In the Hancock County and Stennis area, Digital Quest staff:

• Delivered 12 GB of data and imagery from ESRI to NAVO at Stennis.

• Picked up the data from NAVO and delivered it to the Hancock County EOC and NVision for use in the recovery efforts.

• Loaned out four training GIS workstations to the Harrison County EOC which had lost all their equipment in the storm.

Read the first-hand account from Eddie Hanebuth of the first week after Hurricane Katrina.

Forest One

Forest One, Inc. has partnered with Galileo Group, Inc. to provide assistance to government agencies and private companies attempting to recover from Hurricane Katrina. The partnership offers rapid response mapping, remote sensing and GIS services to assist with the recovery efforts.

“Lives have been lost, families broken apart, and the economic impact keeps mounting,” said Clark Love, CEO of Forest One. “It is going to take the combined services of hundreds of companies to recover from Katrina, and we want to do our part. Since we are based here in Mississippi, it is critically importance to us both professionally and personally that we make the recovery effort a success.”

The combined capabilities of Forest One and Galileo offer the ability to collect the data and have it available for end users in hours – not days. Aircrews have SATCOM capability and payloads available to offer a variety of imagery products, such as quick handheld digital photos, high resolution digital flight lines, color infrared, and options for thermal/ night vision and hyperspectral imaging. Moving map displays and onboard GIS systems are utilized to track and record information for internet dissemination as a GIS layer for use with existing customer digital map systems and databases.

The aircraft/crews are being offered for service now to assist in survey and/or search and rescue at greatly discounted costs to federal, state and local agencies. Dissemination of imagery is via the internet for retrieval of images from secure directories through Galileo and Forest One web sites. Multiple geographers, GIS analysts, cartographers, and portable field computers for image processing support are available to work on-site side-by-side with customers to process GIS information and rapidly re-task aircraft as required.

For full details, visit http://www.eigs.olemiss.edu/hurricane.pdf.

View Forest One's Katrina wind speed map (2mb PDF) and damage update (500kb PDF).

Inside Look: Mississippi’s Geospatial Community Provides
Critical GIS Support for Rescue & Recovery Efforts

Starting on the Saturday before Hurricane Katrina made landfall, members of Mississippi’s geospatial community, including several universities, provided GIS support at the Jackson Emergency Operations Center and worked with GIS Corps, GITA, ESRI, private businesses and several state agencies to provide equipment and personnel in support of the state and federal agencies responsible for responding to the disaster. Here are three first-hand accounts of the first two weeks “on the ground.”

On Saturday, 27 August 2005 I began to volunteer at the Mississippi Emergency Management Agency's (MEMA) Emergency Operations Center (EOC) in my state capital of Jackson in preparation for Hurricane Katrina. Geospatial technologies were not integrated with MEMA or FEMA's immediate operational plans. As Katrina came ashore, I began to receive positive responses to my calls for geospatial technical assistance from GITA, URISA's GIS Corps, ESRI, and colleagues throughout Mississippi. I also worked to adapt geospatial services to answer location-based questions, mapping requests, and general information needs from the operations center and from Governor Haley Barbour and his staff… ::MORE::

- Talbot J. Brooks, Director
Center for Interdisciplinary Geospatial Information Technologies
Delta State University

As Hurricane Katrina headed for the Mississippi Gulf Coast, emergency management officials in the state mobilized for a response. Everyone from the Governor down to local volunteer fire departments prepared for landfall. The various organizations in the EOC quickly saw the power and importance of the maps that Talbot Brooks was generating and soon the need for GIS support was overwhelming. Talbot put out a call for help to the state universities, local agencies and to the GIS Corps. Mississippi State University and the University of Mississippi responded to this call with graduate students, faculty, and equipment… ::MORE::

- Greg Easson, Associate Professor
Associate Director of the
Enterprise for Innovative Geospatial Solutions
The University of Mississippi
Geology and Geological Engineering

The Mississippi Automated Resource Information System (MARIS) was among those of Mississippi’s geospatial community who responded in the wake of Hurricane Katrina. MARIS responded within 24 hours of landfall providing staff and GIS expertise to help in the Katrina response. Jim Steil, MARIS Director, provided leadership by assisting with the establishment of the volunteer GIS effort supporting the Mississippi Emergency Management Agency (MEMA) in their decision-making at the state Emergency Operations Center [EOC] in Jackson, MS… ::MORE::

- Steve Walker
GIS Operations Manager
MARIS

Satellite Radar Tracked Wind Field Speeds
As Hurricane Rita entered the Gulf of Mexico, ESA's Envisat satellite's radar was able to pierce through swirling clouds to directly show how the storm churned the sea surface. This image was then used to derive Rita's wind field speeds. Notably large waves were seen around the eye of Hurricane Rita in the radar image. ASAR measured the backscatter, which is a measure of the roughness of the ocean surface. On a basic level, bright areas of the radar image meant higher backscatter due to surface roughness. This roughness is strongly influenced by the local wind field so that the radar backscatter could be used in turn to measure the wind.

Spy Imagery Agency Mapped Locations of Hospitals, Roads, & Bridges At Different Levels
By KATHERINE SHRADER
Associated Press
BETHESDA, Md.- Peering from space using the government's most covert satellites, a little-known spy agency turned its cameras toward Hurricane Rita and the destruction it was expected to inflict on the Gulf Coast. Images the agency captured after Katrina struck included a gas rig that vanished from the sea leaving only bubbles, broken levees and a house in seemingly good condition except it was upside-down. A part of the Defense Department, the agency usually toils behind the scenes to provide the images and analysis of what's happening in other countries, including weapons tests. Among the government's most closely guarded secrets, the quality of pictures from its satellites is believed to far exceed the 1-meter resolution available commercially.

Since the war on terror began, the agency has expanded its mission inside the United States. In the last four weeks, Puetz's Americas Office has been focused heavily on hurricanes. Before the storms make landfall, government experts assemble images to record what the threatened regions look like pre-squall. They compile graphics and maps on the whereabouts of hospitals, roads, bridges and other critical facilities for government officials at any level to use 163 different mapping products in all.

Airborne Laser Mapping Used to Study Hurricane Damage
Washington DC (SPX)
Through a cooperative research program NASA, the U.S. Geological Survey and the U.S. Army Corps of Engineers have been exploring the use of innovative airborne laser mapping systems to quantify coastal change along the entire coastline affected by Hurricane Katrina.
Elevation data from these research instruments acquired before and after the hurricane have been compared to determine the patterns and magnitudes of coastal change caused by erosion and destruction of buildings and infrastructure. Three lidar surveys were collected using two different systems. A number of houses, depicted in the lidar difference plots as red rectangles, were destroyed. NASA has created a series of animations comparing the differences between the before and after elevation data sets that represent findings from the research on how major storm events can impact and change coastal areas.

Unmanned planes Aided in the Look for Katrina survivors
(UPI) - Unmanned, small aircraft were used to search for survivors of Hurricane Katrina in the first domestic use of such surveillance vehicles. Providing speed, portability and access, two unmanned aerial vehicles surveyed storm-damaged communities in Mississippi searching for trapped survivors.

"The two UAVs packed a one-two punch," said Robin Murphy of the University of South Florida and director of the National Science Foundation-supported Center for Robot-Assisted Search and Rescue. "The fixed-wing provided a quick overview of an area over several miles, but the use of the miniature helicopter to hover by buildings and on roofs -- and to takeoff straight up -- really offers new functionality."

One of the UAVs used was a 4-foot-long airplane with mounted video and thermal imagery cameras that capture details from as far away as 1,000 feet. The other UAV used in the search is a camera-equipped, miniature, electric helicopter that can hover at heights approaching 250 feet and zoom its camera to peer inside windows or scan distant rooftops.
Within two hours, the vehicles reportedly provided responders with information indicating no survivors were trapped and cresting floodwaters did not pose an additional threat.

A Ring of Satellites Around the Earth keep eye on natural disasters - anytime and anywhere
Ian Sample, science correspondent
The Guardian
Scientists are about to complete a project to place a ring of satellites around the Earth capable of spotting natural and human-made disasters anywhere in the world on any day of the year.

The constellation of satellites, each little bigger than a hotel minibar, will give emergency services and aid workers an unprecedented view of regions struck by disasters such as floods and earthquakes. The system will also be used by environmental agencies to monitor crop growth and other activities, such as illegal logging. The Disaster Monitoring Constellation (DMC) has four satellites in orbit, belonging to the UK, Turkey, Algeria and Nigeria. The fifth, needed to make the system complete, is due to be launched from Russia on September 27.

"One of the major issues with disasters is that if you're trying to watch something that is changing rapidly, you really want to be able to see the region at least every day," said Paul Stephens, business manager of DMC International Imaging in Guildford, Surrey. "For the first time, this means we can have pictures of anywhere in the world, any day we choose."

Tech companies aid Katrina recovery
FCW.COM
Dibya Sarkar
Technology companies are stepping up to provide technical expertise, communications equipment, money and other resources to state, local and federal government officials and relief groups coping with rescue and recovery efforts in areas devastated by Hurricane Katrina.

Companies large and small are providing communications capabilities such as voice over IP and satellite phones that were lost when the hurricane hit early last week. First responders have said the coordination of rescue efforts has been impeded because the communications infrastructure in some of those areas has essentially been wiped out. Several companies are also helping their customers with business continuity efforts.

Mike da Luz, ESRIs solutions manager for forestry, fire and disaster management, said the geographic information systems (GIS) company is working with responders and relief agencies to update their software or applications. He said ESRI is also pushing out their requests, providing technical expertise to the Federal Emergency Management Agency at one of FEMAs sites, posting Web sites with names of GIS experts who are offering their services and contacting ESRIs clients in the affected area who may need assistance.
We dont produce data or imagery on our own, but what were trying to do is coordinate that as [data and images] become available, and were trying to push those out to who we believe can use them in the best mode, he said.

He said ESRI is also hosting Mississippis emergency management agency site because officials there are having problems using their GIS data.

The help isnt limited to communications equipment and expertise. St.
Petersburg, Fla.-based Cyber Defense Systems is offering its unmanned aerial vehicles to help local, state and federal emergency law enforcement agencies monitor disaster areas for survivors, looters and safe areas.

Many companies are also donating funds, including matching employee contributions.

Above and Beyond the Call of Duty

For those of us who have the distinct privilege of knowing Chris Harvey, Assistant Director for EIGS at the Stennis Space Center, this next article will come as no surprise. She is a tremendous asset to the EIGS team, working hard and always contributing ideas. She is committed to her job, passionate about how the EIGS program supports Mississippi’s geospatial cluster. But even beyond her professionalism, she is an amazing person. She lives and works in the Hurricane-affected area – her home is in Slidell, LA and she works at the Stennis Space Center. She has family, friends, and colleagues who have all been affected by this tragedy, one way or another. But leave it to Chris to take the idea of helping others to a new level. She has been heard saying that one person can only do so much. Well, that may be true, unless you are Chris Harvey.

Over half of the EIGS companies are located in South Mississippi, the hardest hit area of the state. Having an EIGS staff person “on the ground” to respond to the companies’ needs has been invaluable. Offices and homes have been destroyed. Nobody is where they are supposed to be and she has been constantly on-the-go, checking in with all our members. She has been “Information Central,” making sure that everyone is informed about relief efforts, support available, and housing options, among other things.

She is doing whatever is needed: facilitating business opportunities, helping displaced EIGS company employees find housing, and even securing a copier and paper supplies for the Hancock County EOC when FEMA’s copier broke down!

In addition to continuing to do her job as the Assistant Director for EIGS, she has volunteered with the Red Cross, taken people into her home, worked with the Stennis Rotary on hurricane relief efforts, submitted online FEMA applications for people who didn’t have Internet access, helped deliver milk in a military Humvee to a distribution warehouse, helped man the cafeteria, and has even volunteered to play a game of Sketch Charades with evacuee children!

Here is what some of our EIGS companies had to say about Chris’ efforts:

“Awesome – she is indeed handling so much – anywhere she can help out, she’s there. She even has people living in her house she met only once!”

- Laurie Jugan of Planning Systems Incorporated

“I’ll write up some of what she has done for our efforts -- too much to include it all, unless you want me to write a book!”

- Craig Harvey of NVision Solutions

Chris Harvey is truly one of those people in life that you count yourself lucky to know and grateful to have on your team.

To sign up to receive The Sensor, visit www.eigs.olemiss.edu
To unsubscribe please send an email to eigs-out@pfidc.com with the word UNSUBSCRIBE in the subject line and your email address in the body.